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FAQs

What kind of assistance does State Schools' Relief (SSR) provide?

State Schools' Relief provides quality footwear and non-branded clothing from our stock and delivered to the school free of charge. Other branded school uniform items are subsidised. You will be asked to make a contribution to each branded item of clothing.

How do I apply?

State Schools’ Relief can only respond to requests from principals, assistant principals and welfare coordinators. If you are struggling to provide your child's uniform, make an appointment with the school principal or assistant principal/welfare coordinator to discuss your situation.

Am I eligible to receive State Schools' Relief assistance?

We will support any student attending a Victorian Government school on the advice of the school.  Situations include, but are not limited to:

  • Health issues resulting in serious financial difficulties
  • House Fires where school clothing is lost
  • Independent living/ Homelessness
  • Natural Disasters
  • Serious financial difficulty
     

Where do I pick the uniform up from?

Stock from State Schools' Relief (SSR) will be sent by courier directly to the school. Authorised purchases of branded items will need to be collected from the school uniform retailer. Details regarding the location of the school uniform retailer can be obtained from the school.
Parents will have to pay the difference between the our subsidy and the cost of the item at collection. Our service is anonymous and discreet. There is nothing on the packaging to indicate that the item has come from us.

If you have a question regarding an application for State Schools’ Relief assistance, please contact your Child’s school directly.

How long does it take to receive the items?

Once we receive the application, it will usually be processed and dispatched within 72 hours. During peak times it can vary.

Can you still assist if the school has a specific uniform ie. With a logo?

Yes, these items are subsidised by State Schools' Relief, parents will have to pay the difference between the subsidy and the cost of the item.

How much will I need to pay?

Uniform prices vary from school to school. The State Schools' Relief board has set a limit per item. Primary and Secondary school limits vary.
Once the application is authorised by your child’s school we will be able to provide you with information regarding the co-payment amount.

If I have used State Schools' Relief previously, can I apply again?

Yes, schools make applications on a needs basis. Many schools use quality second hand uniforms and pay-as-you-go arrangements. State Schools' Relief is often used as an alternative option if second hand uniforms and pay-as-you-go are not viable options.

If I have more than one child, can I apply for support for all of my children?

Yes.